The Mend It Now Warranty 

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(Print a copy of this document for your records)

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MEND IT NOW HANDYMAN SERVICES ("MINHS") warrants that all labor performed under contract will be free from defects in workmanship for a period of one (1) year from the date of completion. This warranty covers labor only and does not extend to materials, material failure, normal wear and tear, acts of God, misuse, neglect, unauthorized alterations, or changes in the Customer’s preferences.

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WARRANTY TERMS AND CONDITIONS:

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1. This warranty becomes effective only upon complete payment being credited to MINHS. Any outstanding or incomplete payments will render this warranty null and void.

2. Payments made directly to an individual MINHS Technician, without prior authorization from MINHS, void this warranty.

3. MINHS reserves the right to refund a portion of the contract cost instead of performing warranty work.

4. Warranty repairs shall be conducted by the original MINHS Technician whenever possible. If the original technician is unavailable, MINHS reserves the right to assign an alternative technician at its discretion.

5. Any modifications or alterations to the work performed by MINHS, whether by the Customer or a third party, voids this warranty.

6. This warranty and any associated service contracts are non-transferable.

7. The original service contract must accompany all warranty claims.

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EXCLUSIONS FROM WARRANTY: This warranty does not cover:

• Caulking, grouting, or any cosmetic surface work such as drywall cracks or settling issues.

• Plumbing blockages, drain clog clearance, or any plumbing issues related to existing system conditions.

• Roof repairs, gutter leaks, or any leaks of any nature unless the entire unit (e.g., faucet, fixture) has been replaced by MINHS.

• Cleaning, landscaping, or debris removal beyond what is generated by MINHS during contracted services.

• Any damages resulting from external factors such as structural defects, pre-existing conditions, or environmental influences.

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MATERIALS AND CUSTOMER RESPONSIBILITY:

1. Estimates are for labor only and do not include materials unless explicitly stated.

2. The Customer may supply materials or request that MINHS purchase and transport materials on their behalf.

3. MINHS reserves the right to approve or reject Customer-supplied materials.

4. The Customer must approve all materials supplied by MINHS before they are used in the project.

5. The Customer agrees to reimburse MINHS for all purchased or supplied materials, including but not limited to consumable tools (e.g., sandpaper), tool rentals, delivery charges, and disposal fees.

6. MINHS does not provide any warranty on materials, and no reimbursement will be issued for defective materials unless the defect is caused directly by MINHS’ workmanship.

7. If materials are found to be defective through no fault of MINHS, additional costs may be incurred for replacement and installation.

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WORK CONDITIONS AND LIMITATIONS:

1. All style, color, texture, and material selections are the sole responsibility of the Customer. MINHS does not guarantee an exact match to existing finishes such as paint, stain, tile, grout, caulk, brick, mortar, etc.

2. Unless explicitly stated in the service contract, all painting services are estimated for a single coat of paint only.

3. Permits, utility flagging, and debris removal (not generated by MINHS services) are the sole responsibility of the Customer unless otherwise noted in the contract.

4. Any modifications to the service contract must be documented in writing and initialed by the Customer.

5. If unforeseen or hidden conditions arise during the project, the MINHS Technician will halt work, reassess the scope, and present the Customer with an updated estimate for approval before proceeding.

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CONTRACT TERMS AND ESTIMATES:

1. Estimates are valid for seven (7) days from the date issued and are based on the availability of the assigned MINHS Technician.

2. If the assigned technician is unavailable for any reason, a new estimate may be required.

3. If the Customer requests a different technician or if the assigned technician discontinues their association with MINHS, either party may cancel the contract, with payment due for work completed up to that point.

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LIMITATION OF LIABILITY:

1. This warranty supersedes all prior warranties, agreements, and representations, whether written or oral.

2. There are no other express or implied warranties beyond those explicitly stated herein.

3. MINHS shall not be liable for any incidental, indirect, or consequential damages arising from any defect in workmanship or materials.

4. Any representations made by a MINHS Technician that are not expressly stated in the service contract or this warranty are not binding on MINHS.

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CUSTOMER AGREEMENT AND PAYMENT TERMS:

1. By signing the service contract, the Customer authorizes MINHS to commence work.

2. Payment is due in full upon completion of the contracted work.

3. The Customer’s signature on the contract signifies acceptance and approval of the completed work.

4. A $35 surcharge will be assessed on all returned checks.

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This document constitutes the full and final warranty agreement between the parties and shall be governed by applicable state and federal laws.